Refund policy
We stand behind the quality of our products and aim to provide a smooth and transparent return experience.
Return Eligibility
You may request a return within 30 days of receiving your order, provided that:
- The item is unused and in original condition
- The item is returned in its original packaging
- Proof of purchase is provided
Non-Returnable Items
The following items are not eligible for return:
- Digital or downloadable products
- Final sale or clearance items
- Items showing signs of use or damage not caused by us
Refund Process
Once your return is received and inspected:
- Approved refunds will be processed within 5–7 business days
- Refunds will be issued to the original payment method
Return Shipping
Customers are responsible for return shipping costs unless the item received was defective, damaged, or incorrect.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery at:
Email: support@trendytechgears.com
We will resolve the issue promptly at no additional cost to you.